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QSL Support - Virus Information

Basic Policy:

See disclaimer at footer.

We receive increasing calls from customers regarding viruses or viral executables (adware, malware, spyware) caused by downloading poor quality software, accepting so called "upgrades" from web sites without a recognised reputation, or being insufficiently protected from the Internet by firewalls. Although there is much information and many sites that deal with the topic, we feel it might be helpful to state some basic policy in this regard. This is for prevention rather than cure. It is of particular interest to Internet Users.

This information is written with a certain degree of PC literacy in mind. If you do not understand it, please approach a consultant or training organisation.

Sections of this article :

Avoidance
Settings
Email Security

Avoidance :

Viruses on your computer are a major nuisance. Perhaps the only sure way to erase one completely is to re-format your machine and restore earlier backups (see Resolutions below). The best way of not catching them is to practice a rigid avoidance policy.

Viruses can be easy to avoid. However, we all get pressured to ignore simple safeguards. Well intentioned friends and colleagues will pressure you to read their files. They might insist, badger, cajole, tell you they're safe, tell you "this is cute, you should see this", tell you how much time they spent programming it, tell you how much you'll benefit from this "amazing program", make you feel neurotic if you don't, get angry if you don't. Other common culprits are those who don't understand and have access to your computer - ie: kids. These will be passed to you as a file on a writable CD, floppy disk, or as an e-mail attachment (See Email Security).

Things that generally can't contain viruses and are safe to transfer / read:

Notes:

Resolutions:

Settings :

Keep your browser security at medium at all times (never at low. High is obviously safer but will prevent some browsing). This varies depending on the browser but for IE5, go to the Tools menu, Internet Options sub menu, Security Tab, Customise button:

This shows sample settings and indicates how to set Medium security.

Last reviewed mid 2009. Most points also apply to Vista.


Copyright information:
All contents of this web site are QSL 1999, 2009
Last revised: August 10th, 2009.

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